LEVEL 69

Alter Ego Delivery and Return Policy Thank you for choosing Alter Ego! Please review our delivery and return policy below: Delivery Policy - Processing Time; Once your order is placed, we aim to process it within 1-3 working days. - Delivery Time: Orders are delivered within 5-10 working days from the date of dispatch. Delivery times may vary depending on your location and any unforeseen circumstances. - Shipping Confirmation: You will receive an email with your tracking information as soon as your order has been shipped. Return Policy - No Refunds: At Alter Ego, all sales are final, and we do not offer refunds. - Exchanges: While we do not accept returns for refunds, we are happy to assist with exchanges for items that are unworn, unwashed, and in their original condition with tags attached. Exchange requests must be made within 7 days of receiving your order. - Defective Items: If you receive a defective or damaged item, please contact us within 48 hours of delivery with photos and a detailed description. We will work to resolve the issue promptly. For any inquiries or assistance, please contact our customer service team at alteregotos@gmail.com. We appreciate your understanding and support as we strive to provide unique, high-quality products with care and attention to detail.